For questions or to connect call 720.851.1111

Installation Process

Scope of Installation

DirectLink Installers will provide an explanation of all work to be done including additional Fees and expenses charges that may occur prior to performing install.

Installation Includes

  • All travel required to perform installation
  • A pre install and Los Survey upon arrival at your home or business
  • Up to three (3) hours of labor
  • Up to 75 Feet of Cat5 Cable
  • One of each of the following Subscriber Module, Mounting Bracket, Dish, Power Pack and Grounding Block
  • One Wall Jack Connection for your new Internet Connection in one (1) room
  • Neatly dressed cables and wall jack
  • Cleanup of wire clippings, drywall dust or any other debris caused by installation

Router

You will need a router at the time of your install for the DirectLink System to work.  We recommend Linksys Routers. Routers are to be provided by the customer.

Responsibility

DirectLink Installers will not be held responsible for moving any furniture or valuables. DirectLink Installers will not move install or alter any electrical outlets. It is recommended if you have any electrical work that needs to be performed you contact a licensed electrical contractor.

Safety

To ensure the health and safety of our employees, DirectLink LLC reserves the right to refuse or reschedule work due to unsafe conditions which includes, without limitation, extreme weather, natural disasters. Unopened gates, unleashed dogs or other livestock or the existence of other hazards. 

Installation Authorization

* I understand that someone at least 18 years or older must be present on the premises at all times during the installation until all work is complete.

Parts and Labor

Installation includes up to 3 hours of labor and up to 75 feet of Cat 5 Cable. I may be charged for any additional Cat5, Labor over the normal 3 hour limit or any additional parts needed to complete installation.

Lath & Plaster

DirectLink LLC cannot warrant the installations involving lath and plaster walls will not result in cracks on the wall. DirectLink will do our best to eliminate the possibility but due to the nature of that type of construction, you agree that DirectLink will not be responsible for any resulting damage to your wall.