Support If you encounter a problem using any product or services provided by DirectLink or have a question, you can use one of the following methods to contact our Technical Support staff. While any DirectLink user may contact Technical Support, priority is given to designated DirectLink support personnel. Option (1): Use our online support form to the left. Option (2): Call our technical support staff. Option (3): Email us at Support@mydl.com Phone: 720.851.1111 Toll Free: 855.851.2111 Fax: 720.920.4140 Office Hours of Operation Monday - Saturday: 8:00AM - 5:00PM MST Sunday: Support calls returned same day, Please leave message and a short description for technical call back operator 24-hour support coming soon!