I wanted to take a moment to drop you a note of appreciation. Recently I contacted you regarding my internet speeds, etc. You graciously moved me up in the queue; and for that I’m grateful. Your team, got me up and running today and I am very pleased with the speeds and support I have received. I know I’m probably the ‘goofy redneck’ with the 65ft, home-built tower (where there’s a will…), so thank you for responding.
Have a great year.
Owens , D, Kiowa CO
To whom it may concern,
I would like to take a few minutes and recognize one of your outstanding employees. Grant showed up approximately 30 minutes early to a 1 pm install appointment. This in itself is merely unheard of in the business world! After meeting Grant, I was beyond impressed with his professionalism and technical knowledge. He explained everything in detail and made me feel comfortable about the product we were receiving. Grant spoke very highly of Direct Link and is a tremendous asset to your company. I hope you can find a way to recognize him for his outstanding service. I was able to find out that he was a fellow Navy submarine guy and we were able to share stories while he worked on installing my home! Best to all the Direct Link family and especially to one of your best employees, Grant!
Tim Y, Parker , CO
I am so glad that we switched our Broadband to Directlink. It is so fast. Why did I wait so long to discontinue the satellite service that claimed to be so fast? In five days with the satellite connection we would be slowed down to a speed that compared to land line speed. Thank you Directlink.
Betty, Elbert, CO
This morning one of your techs came to our house to install our service. He showed up on time, which is not always the case with service calls. He did a terrific job! he answered all of my questions and explained how the system worked. He was professional, helpful and courteous. What a great job!
Mike H., Elizabeth CO
DirectLink had me up and running with above their advertised speeds! Giving me the pleasure of watching 1080p videos and fast downloads even in my rural area!
Stephen B., Elbert, CO
Wow, DirectLink is like night and day compared to the other guys! Our technician was amazing and professional. Now running our home-based business is much easier and our whole family is much, much happier.
Lana S., Elizabeth, CO
My installation was completed and all is working well! Your installer did a very nice job, very professional and efficient.
Bill S., Elizabeth, CO
“Thank you for the wonderful service. I have been extremely pleased with the service provided and the customer service you have provided.”
Tracy Elbert, Denver, CO
How Can I Reduce The Amount Of Spam I Receive?
Try not to display your email address in public. That includes newsgroup postings, chat rooms, websites or in an online service's membership directory.
You may want to opt out of member directories for your online services; spammers may use them to harvest addresses.
Decide if you want to use two email addresses - one for personal messages and one for newsgroups and chat rooms. You also might consider using a disposable email address service that creates a separate email address that forwards to your permanent account. If one of the disposable addresses begins to receive spam, you can shut it off without affecting your permanent address.
Disposable E-mail Services:
Use a unique email address. Your choice of email addresses may affect the amount of spam you receive. Spammers use "dictionary attacks" to sort through possible name combinations at large ISPs or email services, hoping to find a valid address. Thus, a common name such as jdoe may get more spam than a more unique name like jc88823doe. Of course, there is a downside - it's harder to remember an unusual email address. Use an email filter.
Check your email account to see if it provides a tool to filter out potential spam or a way to channel spam into a bulk email folder. You might want to consider these options when you're choosing which Internet Service Provider (ISP) to use.
What Can I Do With The Spam In My In-Box?
Report it to the Federal Trade Commission. Send a copy of unwanted or deceptive messages to email@example.com. The FTC uses the unsolicited emails stored in this database to pursue law enforcement actions against people who send deceptive spam email.
Let the FTC know if a "remove me" request is not honored. If you want to complain about a removal link that doesn't work or not being able to unsubscribe from a list, you can fill out the FTC's online complaint form at http://www.ftc.gov. Your complaint will be added to the FTC's Consumer Sentinel database and made available to hundreds of law enforcement and consumer protection agencies.
Whenever you complain about spam, it's important to include the full email header. The information in the header makes it possible for consumer protection agencies to follow up on your complaint.
Complain to the sender's ISP. Most ISPs want to cut off spammers who abuse their system. Again, make sure to include a copy of the message and header information and state that you're complaining about spam.
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Although DirectLink has spam blocking on all of our email accounts we recognize that some customers may want to use more sophisticated tools. There are a couple of free programs that are very very effective. They can be "trained" to recognize spam.
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