I wanted to take a moment to drop you a note of appreciation. Recently I contacted you regarding my internet speeds, etc. You graciously moved me up in the queue; and for that I’m grateful. Your team, got me up and running today and I am very pleased with the speeds and support I have received. I know I’m probably the ‘goofy redneck’ with the 65ft, home-built tower (where there’s a will…), so thank you for responding.
Have a great year.
Owens , D, Kiowa CO
To whom it may concern,
I would like to take a few minutes and recognize one of your outstanding employees. Grant showed up approximately 30 minutes early to a 1 pm install appointment. This in itself is merely unheard of in the business world! After meeting Grant, I was beyond impressed with his professionalism and technical knowledge. He explained everything in detail and made me feel comfortable about the product we were receiving. Grant spoke very highly of Direct Link and is a tremendous asset to your company. I hope you can find a way to recognize him for his outstanding service. I was able to find out that he was a fellow Navy submarine guy and we were able to share stories while he worked on installing my home! Best to all the Direct Link family and especially to one of your best employees, Grant!
Tim Y, Parker , CO
I am so glad that we switched our Broadband to Directlink. It is so fast. Why did I wait so long to discontinue the satellite service that claimed to be so fast? In five days with the satellite connection we would be slowed down to a speed that compared to land line speed. Thank you Directlink.
Betty, Elbert, CO
This morning one of your techs came to our house to install our service. He showed up on time, which is not always the case with service calls. He did a terrific job! he answered all of my questions and explained how the system worked. He was professional, helpful and courteous. What a great job!
Mike H., Elizabeth CO
DirectLink had me up and running with above their advertised speeds! Giving me the pleasure of watching 1080p videos and fast downloads even in my rural area!
Stephen B., Elbert, CO
Wow, DirectLink is like night and day compared to the other guys! Our technician was amazing and professional. Now running our home-based business is much easier and our whole family is much, much happier.
Lana S., Elizabeth, CO
My installation was completed and all is working well! Your installer did a very nice job, very professional and efficient.
Bill S., Elizabeth, CO
“Thank you for the wonderful service. I have been extremely pleased with the service provided and the customer service you have provided.”
Tracy Elbert, Denver, CO
Router Support Contact Information
DirectLink Supported routers. Any other router that supports PPPoE may be used but DirectLink will not setup or support additional Router types not listed below.
WRT1900AC features Beamforming technology
EA9500 VERY LARGE HOUSEHOLD
EA9300 Three simultaneous data streams
AC2200 Easy setup with the Linksys app
AC3200 Killer Prioritization Engine
Or any other Linksys that has 4 antennas… we do not support G or N based routers
Google Wifi system (MUST PRE-DOWNLOAD the GOOGLE WIFI APP) before install
3 Pod Pack best for large wifi mesh coverage
1 pod 500 to 1500 square feet
2 pods 1500 to 3000 square feet
3 pod pack up to 4500 square feet
Broadband & VOIP Fixed Wireless
Toll Free: 855.851.2111
Monday - Friday
8:00AM - 5:00PM MST
24 hour technical support
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